Job Title: Telecaller

Job Type: Full-time

Location: Durgapur, West Bengal, India

Job Summary: We are seeking aTelecaller to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers, answering incoming calls, and promoting our products/services. The ideal candidate should have excellent communication skills, be able to work in a fast-paced environment, and have a strong passion for sales.

Key Responsibilities:

• Make outbound calls to potential customers to promote our products/services
• Answer incoming calls and provide information about our products/services
• Follow up on leads and schedule appointments for the sales team
• Maintain a database of potential customers and keep it up-to-date
• Identify customer needs and provide solutions
• Maintain a positive and professional attitude towards customers
• Record and maintain call logs and reports

Requirements:

• 0 -1 year xperience as a Telecaller or similar sales/customer service role
• Good communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong customer focus and ability to build and maintain relationships
• Ability to achieve targets and meet deadlines
• Basic computer skills
• Graduation or equivalent, with additional education or certification in Sales or Marketing being a plus

We offer competitive salary packages and an excellent work environment. If you are a self-motivated, customer-focused individual with a passion for sales, we encourage you to apply for this exciting opportunity.